Privacy Policy

Privacy Policy for https://review-online-nsw.thebestlocalpro.com

Introduction

Welcome to the online platform of https://review-online-nsw.thebestlocalpro.com (henceforth referred to as “we,” “us,” or “our”). We are dedicated to providing an exceptional user experience while upholding the highest standards of privacy protection. This Privacy Policy explains how we handle and safeguard your personal information in accordance with various international data privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPAA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://review-online-nsw.thebestlocalpro.com
  • Mobile and desktop applications associated with our platform
  • Online services and products offered through our website
  • Interactions between users and our support team

Please note that this policy does not extend to third-party platforms, applications, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data when:

  1. Using Our Services: When you create an account, log in, or utilize our applications and services as an authorized user, we collect and process the data necessary for these activities.
  2. Website Visits: If you visit our websites linked to this policy, your browsing behavior may be tracked for analytics purposes.
  3. Communication: We may reach out to you via emails, calls, or text messages (SMS) for various reasons, including newsletters, promotions, and support. Your communication preferences are respected, and you can opt-out at any time.

Personal Data Collection

We collect multiple categories of personal data to enhance your user experience and tailor our services to your needs:

  • Account Information: Details associated with your account creation, such as username, email address, and password hashes.
  • Payment Information: Credit or debit card details, billing addresses, and transaction history required for processing payments.
  • Financial Information: Savings account numbers, investment portfolios (if shared), and financial status updates.
  • Purchase Information: Records of your purchases, including products/services acquired, quantities, and dates.
  • Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information for location-based services.
  • Location Data: Geolocation details from your device when you interact with our location-enabled services.
  • Feedback and Reviews: Comments, ratings, and reviews you provide about our products or services.
  • Social Media Information: If you connect your social media accounts, we may collect data from these platforms (with your consent) to personalize your experience.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We obtain this data through direct user input, automatic tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics data:

  • Strictly Necessary Cookies: Essential for navigating our website and ensuring its basic functionality.
  • Preference Cookies: Used to remember your preferences and customize your online experience.
  • Analytics Cookies: Help us understand how visitors interact with our site, providing insights for improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We adhere to data retention policies as required by applicable laws and the purposes for which data was collected:

  • Personal data is retained for as long as necessary for the fulfillment of those purposes, after which it is securely deleted or anonymized.
  • Financial transaction data may be retained for longer periods due to legal requirements and tax regulations.

Security Measures

We prioritize the security of your personal information through robust technical and organizational safeguards:

  • Data Encryption: We use encryption protocols to protect data during transmission and storage.
  • Secure Processing: Our payment processors adhere to strict security standards (PCI DSS) to safeguard financial information.
  • Third-Party Security: We engage reputable third-party service providers who comply with our privacy standards.

Children’s Privacy

Our services are not intentionally targeted at children under the age of 18. We do not knowingly collect or store personal data from minors. If you believe we have collected such information, please contact us immediately.

Your Data Rights (depending on your location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data:

  • Access and Rectification: Request access to or corrections for your stored personal data.
  • Erasure and Restriction: Ask for the deletion of your data or restrict its processing under specific circumstances.
  • Data Portability: Receive your personal data in a structured, commonly used format.
  • Objection and Non-Discrimination: Object to the processing of your data and enjoy equal services without discrimination.
  • File Appeals/Complaints: File complaints with our privacy team or relevant authorities if you believe your rights have been infringed.

To exercise these rights, please reach out to our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be published on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically for the latest information.

Contact Us

For any inquiries, requests to unsubscribe, or questions about your data, please contact us: